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Terms & Conditions

Effective Date: July 8, 2026  |  Last Updated: July 8, 2026

1. Acceptance of These Terms

These Terms and Conditions ("Terms") are a legally binding agreement between you and Pinnacle Performance CA LLC ("Company," "we," "us," or "our"), located at 4901 Morena Blvd, Suite 1002, San Diego, CA 92117, governing your use of the website conorharris.com (the "Site") and all programs, courses, coaching, certifications, content, and related services we offer (collectively, the "Services").

By accessing the Site, creating an account, or purchasing any Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Services.

2. Our Services

We provide movement education content and programs designed to help people move and feel better. Our Services include:

  • Digital programs. Self paced digital courses including Beginner Body Restoration, Symmetric Strength, Lower Limb Foundations, No B.S. Guide to Shoulder Health, Own Your Body, and Biomechanics Blueprint, delivered through our online course platform.
  • Coaching programs. Structured coaching offerings that may include program access, video reviews, community support, and scheduled calls with our coaching team.
  • Professional certification. The Biomechanics Program, a professional education and certification offering for personal trainers, strength coaches, physical therapists, and other movement professionals, delivered through video modules, resources, assessments, and support.
  • Free content. Free lead magnets, email newsletters, YouTube videos, social media content, and other educational materials.

All Services consist of educational content about movement, exercise, and biomechanics. We may modify, update, or discontinue any part of the Services at any time. Descriptions of specific program features on our sales pages at the time of your purchase govern what is included in your purchase.

3. Eligibility

You must be at least 18 years old and able to form a binding contract to purchase or use the Services. By using the Services, you represent that you meet these requirements and that all information you provide is accurate and complete.

4. Accounts

Certain Services require an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Accounts are personal to you and may not be shared, resold, or transferred. Notify us immediately of any unauthorized use of your account. We may suspend or terminate accounts that violate these Terms.

5. Purchases, Pricing, and Payment

Prices for our Services are displayed at checkout and may change at any time, though changes will not affect purchases already completed. You agree to pay all fees and applicable taxes associated with your purchase using a valid payment method. Payments are processed by third party processors such as Stripe and PayPal; we do not store your full payment card details.

5.1 Payment Plans

Some programs may be offered with installment payment plans. A payment plan is a commitment to pay the full program price over time, not a subscription you may cancel at will. If an installment payment fails, we may retry the charge, suspend your program access until payment is made, and pursue collection of remaining amounts owed. You remain responsible for the full purchase price even if you stop using the program.

5.2 Subscriptions

If any Service is offered on a recurring subscription basis, it will renew automatically at the stated interval until you cancel. You may cancel at any time through your account settings or by contacting us, and cancellation takes effect at the end of the current billing period. We do not provide refunds or credits for partial billing periods except where required by law.

5.3 Chargebacks

If you believe a charge is incorrect, contact us first so we can resolve it. Initiating a chargeback on a valid charge is a breach of these Terms and may result in immediate termination of your access and referral of the balance to collections.

6. Refund Policy

Because our programs are digital products that grant immediate access to proprietary educational content, all sales are final except as described below or as required by applicable law.

  • Digital programs. Unless a different guarantee is stated on the specific sales page for the program you purchased, digital course purchases are final once access is granted.
  • Program specific guarantees. Where a program includes a satisfaction or action based guarantee, the terms of that guarantee, including any deadlines and completion requirements, are stated on the applicable sales page or enrollment agreement and govern your refund eligibility.
  • Certification program. Enrollment in the Biomechanics Program is governed by the refund and cancellation terms stated in your enrollment agreement or on the applicable sales page at the time of purchase.
  • Statutory rights. Nothing in this Section limits any refund rights you may have under applicable consumer protection law that cannot be waived.

7. Intellectual Property

All content on the Site and within the Services, including videos, course materials, workbooks, program structures, assessments, text, graphics, logos, and the Movement Is Space methodology and Centers of Coordination framework, is owned by the Company or its licensors and is protected by copyright, trademark, and other intellectual property laws (collectively, "Content").

You may not copy, reproduce, distribute, publicly display, teach from, create derivative works of, or commercially exploit any Content without our prior written permission. Screen recording, downloading course videos, or sharing member area access with others is strictly prohibited. Unauthorized use may result in immediate termination of access without refund and legal action.

8. Your License to Use the Content

Subject to your compliance with these Terms and payment of all applicable fees, we grant you a limited, personal, nonexclusive, nontransferable, revocable license to access and use the Content included in the Services you purchased, solely for your own personal, noncommercial education. Completion of the Biomechanics Program grants you the right to apply the material in your own professional practice and to represent your completion as described in your enrollment agreement, but does not grant any right to resell, license, or teach the curriculum itself.

9. Acceptable Use

You agree not to:

  • Use the Services for any unlawful purpose or in violation of these Terms.
  • Share, resell, or publish Content or account access.
  • Harass, abuse, or harm other members, coaches, or staff in community spaces or on calls.
  • Upload malicious code, scrape the Site, or interfere with its operation or security.
  • Misrepresent your identity or credentials, including in certification program applications.
  • Use the Services to build a competing product or dataset.

10. Educational Purpose and Health Disclaimer

PLEASE READ THIS SECTION CAREFULLY.

The Services provide movement education and general exercise information only. The Services are not medical advice, physical therapy, diagnosis, or treatment of any condition, and no provider patient or therapist patient relationship is created by your purchase or use of the Services. Content is provided for informational and educational purposes to help you learn about movement, exercise, and biomechanics.

Always consult your physician or another qualified healthcare provider before beginning any exercise program, especially if you have a medical condition, injury, or symptoms such as pain, numbness, or dizziness, or if you are pregnant. Never disregard professional medical advice or delay seeking it because of something you learned through the Services. If you experience pain or concerning symptoms during any exercise, stop immediately and seek appropriate professional care.

Results vary from person to person. Testimonials and examples shared on the Site reflect individual experiences and are not a promise or guarantee of your results.

11. Assumption of Risk and Release

Physical exercise carries inherent risks, including muscle strain, aggravation of existing conditions, and other injury. By using the Services, you voluntarily accept and assume all risks associated with performing any exercise or movement demonstrated or described in the Content, whether at home, in a gym, or elsewhere. You are solely responsible for exercising within your own limits and for the safety of your training environment and equipment.

To the fullest extent permitted by law, you release the Company, its owners, employees, coaches, and contractors from any and all claims, demands, and causes of action arising out of or related to any injury, loss, or damage you may sustain in connection with your use of the Services.

12. Certification Program Terms

The following additional terms apply to the Biomechanics Program:

  • Enrollment. Enrollment may be subject to an application or enrollment call, and we may accept or decline applicants at our discretion.
  • Nature of certification. Any certificate of completion reflects completion of our educational curriculum. It is not a government license, does not confer authority to practice any licensed profession, and does not replace any licensure, certification, or scope of practice requirements applicable to your profession in your jurisdiction. You are solely responsible for complying with the laws and professional regulations that govern your own practice.
  • Program delivery. Cohort schedules, module release timing, and included support (such as Q&A calls or community access) are described on the applicable sales page or enrollment agreement.
  • Use of materials. You may use what you learn with your own clients, but the curriculum, slides, workbooks, and assessments remain our intellectual property and may not be redistributed or used to create derivative courses.

13. Testimonials and User Submissions

If you submit a testimonial, review, success story, or other content to us, you grant the Company a perpetual, worldwide, royalty free license to use, reproduce, edit for length and clarity, and display that content in our marketing, including on the Site, in advertising, and on social media, with attribution to your first name or handle unless you request otherwise. You represent that any content you submit is truthful and your own.

14. Third Party Services and Links

The Services rely on and may link to third party platforms and tools, including course hosting, payment processing, scheduling, and social media platforms. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for their content, availability, or practices.

15. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR FREE, OR THAT ANY PARTICULAR RESULT WILL BE ACHIEVED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OWNERS, EMPLOYEES, COACHES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

17. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its owners, employees, coaches, and contractors from any claims, liabilities, damages, losses, and expenses, including reasonable attorney fees, arising out of or related to your violation of these Terms, your misuse of the Services, your violation of any law or third party right, or, for certification program participants, your professional services provided to your own clients.

18. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

18.1 Informal Resolution First

Before filing any claim, you agree to contact us at the address in Section 22 and attempt in good faith to resolve the dispute informally for at least 30 days.

18.2 Binding Arbitration

Any dispute arising out of or relating to these Terms or the Services that cannot be resolved informally will be resolved by final and binding arbitration administered by JAMS in San Diego County, California, under its applicable rules. The arbitrator will have exclusive authority to resolve any dispute, including the enforceability of this arbitration provision. Judgment on the award may be entered in any court of competent jurisdiction. Either party may instead bring an individual claim in small claims court if it qualifies.

18.3 Class Action Waiver

ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MORE THAN ONE PERSON.

18.4 Opt Out

You may opt out of this arbitration agreement by sending written notice to the address in Section 22 within 30 days of first accepting these Terms, stating your name, email, and intent to opt out of arbitration.

19. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. For any matter not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in San Diego County, California.

20. Termination

We may suspend or terminate your access to the Services at any time if you breach these Terms, engage in fraud or abuse, or misuse Content, without refund. You may stop using the Services at any time, though stopping use does not relieve you of payment obligations already incurred. Sections that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution, will survive.

21. General Provisions

  • Entire agreement. These Terms, together with the Privacy Policy and any program specific enrollment agreement or sales page terms, are the entire agreement between you and the Company regarding the Services. If a program specific agreement conflicts with these Terms, the program specific agreement controls for that program.
  • Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
  • No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
  • Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
  • Changes to these Terms. We may update these Terms from time to time. Material changes will be announced by email or a notice on the Site, and continued use after changes take effect constitutes acceptance.
  • Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

22. Contact Us

Questions about these Terms can be directed to:

Pinnacle Performance CA LLC
4901 Morena Blvd, Suite 1002
San Diego, CA 92117, United States
Email: [email protected]